FAQ

How long will it take to receive my order?

Shirts are printed and made-to-order. Please allow at least 5 business days for shirts to be printed. Once your order has completed production, please allow at least 3-5 business days for your order to ship. In total, you can expect to receive your order between 8-10 business days

If you purchased through Facebook or Instagram, your item will ship within 3 days of placing your order. Please allow at least 5-7 business days to receive your order.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.

All items ship via USPS. Tracking numbers are sent via email within 24-48 hours after your order has been processed.

If you have any questions regarding your order, please send an email to support@majorkeescollection.com

 

Can I return an item?

Items must be returned within 30 days of receiving your order.

Items must be unworn or unwashed. Items must have all tags attached.

Returns will be processed within 2 days of receiving the returned items. 

Items must be in perfect condition and of the same item to receive a refund.

Refunds will be issued within 2 days of receiving the returned items.

Unfortunately, we do not refund postage/shipping charges on US orders.

To start a return, you can contact us at support@majorkeescollection.com with the subject line: REFUND. 

 

Do you offer pick up?

We do not offer pick up on our online ordering system. Pick up is only available during special events.

How is t-shirt sizing?

T-shirts are super-soft 100% cotton and relaxed fit for an effortless style. Please see the size chart for specific details.