FAQ

How long will it take to receive my order?

Shirts are printed and made-to-order. Please allow at least 5 business days for shirts to be printed. Once your order has completed production, please allow at least 3-5 business days for your order to ship. In total, you can expect to receive your order between 8-10 business days. 

If you purchased through Facebook or Instagram, your item will ship within 3 days of placing your order. Please allow at least 5-7 business days to receive your order.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.

All items ship via USPS. Tracking numbers are sent via email within 24-48 hours after your order has been processed.

If you have any questions regarding your order, please send an email to support@majorkeescollection.com. 

 

Can I return an item?

Items must be returned within 30 days of receiving your order.

Items must be unworn or unwashed. Items must have all tags attached.

There will be a $12.99 fee to return your items to cover shipping.

Returns will be processed within 3-5 days of receiving the returned items. 

Items must be in perfect condition and of the same item to receive a refund.

Refunds will be issued within 3-5 days of receiving the returned items.

Unfortunately, we do not refund postage/shipping charges on US orders.

To start a return, you can contact us at support@majorkeescollection.com with the subject line: REFUND. 

 

Do you offer pick up?

We do not offer pick up on our online ordering system. Pick up is only available during special events.

How is t-shirt sizing?

T-shirts are super-soft 100% cotton and relaxed fit for an effortless style. Please see the size chart for specific details.