FAQ
How long will it take to receive my order?
Shirts are printed and made-to-order. Please allow at least 5 business days for shirts to be printed. Once your order has completed production, please allow at least 3-5 business days for your order to ship. In total, you can expect to receive your order between 8-10 business days.
If you purchased through Facebook or Instagram, your item will ship within 3 days of placing your order. Please allow at least 5-7 business days to receive your order.
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.
All items ship via USPS. Tracking numbers are sent via email within 24-48 hours after your order has been processed.
If you have any questions regarding your order, please send an email to support@majorkeescollection.com.
Can I return an item?
Items must be returned within 30 days of receiving your order.
Items must be unworn or unwashed. Items must have all tags attached.
There will be a $12.99 fee to return your items to cover shipping.
Returns will be processed within 3-5 days of receiving the returned items.
Items must be in perfect condition and of the same item to receive a refund.
Refunds will be issued within 3-5 days of receiving the returned items.
Unfortunately, we do not refund postage/shipping charges on US orders.
To start a return, you can contact us at support@majorkeescollection.com with the subject line: REFUND.
Do you offer pick up?
We do not offer pick up on our online ordering system. Pick up is only available during special events.
How is t-shirt sizing?
T-shirts are super-soft 100% cotton and relaxed fit for an effortless style. Please see the size chart for specific details.